How we measure

Our AI Visibility Score is a structured, repeatable framework for measuring how AI platforms cite your business. It's not a solved science — but it's a proper methodology, not guesswork.

A Bespoke GEO and AI Search Strategy

AVS delivers a bespoke GEO and AI search strategy tailored 100% to where you want to be seen, how you want to be seen, and what you want to be known and cited for. No other brand will have the same report and strategy as you. Every audit is custom-built to your specific industry, market, competitive landscape, and goals.

What is AI Visibility Score?

The AI Visibility Score is a score out of 100 that measures how often and how prominently AI platforms mention your business when asked relevant questions about your sector. It's based on structured queries across multiple AI engines, scored against a consistent framework that lets us track meaningful change over time.

How is AI business visibility measured?

We design a tailored set of queries across your sector — in any market and any language — and run them across multiple AI engines selected for your tier. We analyse every response and classify your business's visibility into one of five tiers:

The five AVS tiers

Every business falls into one of five tiers based on their overall AVS score:

Your AVS score is benchmarked against competitors in your sector. The distribution across these tiers shows not just where you stand, but where you need to go.

What are the 12 citation pillars?

The 12 Key Factor Pillars are the categories we test across for AVS and AVS International tiers. They're designed to cover every dimension of how AI models evaluate and cite brands in your sector. AVS Starter uses a focused assessment tailored to your business. Each pillar is customised to your specific industry — a SaaS platform gets different questions than a meal kit company or a financial services firm.

Pillar 01

Credibility & Thought Leadership

How well-known and trusted is your business for expertise and authority?

Pillar 02

Service Scope & Deliverables

How clearly is your service range understood by AI models?

Pillar 03

Technology & Platform Partnerships

How visible are your integrations and technology capabilities?

Pillar 04

Case Studies & Proven Results

How much concrete evidence of impact does AI see from you?

Pillar 05

Methodology & Data Accuracy

How well-documented and transparent is your approach?

Pillar 06

Reporting & Insight Quality

How comprehensive and actionable is your reporting framework?

Pillar 07

Coverage Breadth

How wide a range of topics and use cases do you address?

Pillar 08

Pricing & Accessibility

How transparent and accessible is your pricing to AI models?

Pillar 09

Feature Set & Data Depth

How rich and comprehensive is your feature set?

Pillar 10

Ease of Use & Setup Time

How accessible is your platform for new users?

Pillar 11

Integration & Output Formats

How easily does your platform integrate with other tools?

Pillar 12

Support & User Community

How strong is your support infrastructure and community?

These pillars provide a comprehensive framework, but they may be evolved depending on the specific brand's market, sector, and competitive landscape. Not every pillar carries equal weight for every brand — and that's by design.

The three AVS dimensions

Your overall AI Visibility Score is built from three equal dimensions, each contributing 30-40% to the final number:

AI Visibility (40%): Your mention rate and citation frequency across all engines, benchmarked against competitors. This is the primary indicator of how visible you are in conversational AI.

Source Quality (30%): How many citations come from sources that mention or link to your business. This measures the strength of the underlying evidence base that AI models are drawing from.

Narrative Alignment (30%): How well your business's story is represented across the 12 pillars. This measures whether AI models understand and represent your positioning accurately.

How we use Authoritas

We use Authoritas — a measurement platform that enables structured query collection across multiple AI engines simultaneously, with support for localised queries in any language. Authoritas provides the data infrastructure; we provide the methodology, analysis, and strategic interpretation. You can learn more at authoritas.com.

How often should you audit AI brand visibility?

Quarterly is our recommended minimum. AI platforms change constantly — models update, training data shifts, competitor content evolves, and new features are released. A single audit is a photograph; quarterly re-measurement turns it into a video. The real value is the longitudinal data: seeing what's shifting over time and whether your actions are working. You can catch emerging trends, competitive movements, and the impact of your own content efforts far more effectively with quarterly tracking.

Is this a solved science?

No — and anyone who says it is, is overselling. GEO is a new discipline. LLM mechanisms are opaque and evolving. What we offer is structured measurement, informed recommendations, and ongoing tracking. We're confident about our methodology, not about guaranteed results. We measure, act, review, and repeat. That's honest.

How We Deliver Your Strategy

Every AVS audit comes with prioritised strategic recommendations — 3 core strategies for AVS, top 10 for AVS, 10+ per market for AVS International Bespoke, and comprehensive strategic guidance throughout. Each recommendation is tagged so you know exactly what's involved:

[K&C Content] — we write it. Blog posts, website pages, thought leadership, FAQs. We price fairly and competitively — between £600–800 per day.

[K&C PR Connect] — we connect you with the right PR specialist for your market and sector. We'll connect you and provide an indicative scope. The PR specialist works directly with you — K&C provides the strategic brief and handover, they handle the execution.

[Internal] — your team does it. We'll tell you what and how, with an estimated time for your in-house team.

[Internal — AI Opportunity] — if it's technical or document work, we'll flag it: "Talk to us about AI — we may be able to help improve this process."

[Combined] — part us, part you. We'll show both estimates so you can see what we handle and what your team owns.

Every recommendation includes a full breakdown in the supporting document — so you can brief your agency, plan your internal resources, or hand the whole lot to us.

Questions Answered

How long does an AVS audit take? +
AVS Flash: same day. Data collection duration varies by tier. AVS and AVS International may use different collection periods for optimal confidence. Full custom engagements: 10-15 business days.
What AI engines do you test? +
The engines you're tested against vary by tier. We focus on the platforms that drive real discovery in your market and sector. Your tier determines which engines are included, and we can discuss optional add-ons for specific industries.
Can you guarantee my brand will be cited? +
No. We provide measurement and informed recommendations. AI model behaviour is probabilistic, and no one can guarantee how LLMs will respond. What we can guarantee is structured methodology, transparent reporting, and a relentless focus on understanding what's working and what isn't.
How is AVS different from SEO? +
SEO optimises for search engine result pages — the ten blue links. AVS measures AI citation authority — how AI models talk about your business in conversational responses. SEO cares about keywords, backlinks, and page authority. AVS cares about whether AI models have absorbed your business's content, understand your positioning, and consider you relevant enough to cite. They're complementary, not competing.
Do citation scores fluctuate? +
Yes, sometimes significantly. That's normal LLM behaviour. We measure directional change over quarterly periods, not daily movements. Week-to-week fluctuations are noise; quarter-to-quarter trends are signal.
What do I receive? +
Depends on tier. AVS Flash: AVS score, one key recommendation, pillar traffic lights. AVS: full report with citation sources, scoring breakdown, and priority actions with pricing. AVS International: everything in AVS plus channel tier breakdown, trend tracking data, story-type analysis, and a strategic walkthrough call.
What happens after the audit? +
We recommend quarterly re-measurement. Many clients also commission content and GEO advisory work to act on the recommendations. The real value comes from understanding your baseline, implementing changes, and then measuring whether those changes are moving the needle.
Can you audit brands in markets outside the UK? +
Yes. Our AVS International with country add-ons cover up to 6 markets per engagement, with queries designed and run in local languages. We've audited brands across the UK, US, Germany, France, Italy, Spain, and more. Each market gets its own localised query set and country-specific AVS score, plus a combined cross-market report.
Is my data confidential? +
Yes. All client data is confidential. We never share your results, scores, or strategy with competitors or third parties. Your audit data is yours alone.
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