Case Studies

Real audits. Real businesses. Real data. See what AVS International reveals.

About These Examples

These are businesses we'd love to work with, not ones we currently work with. Each analysis uses our real AVS International methodology on publicly available AI responses. Real client AVS International audits involve significantly more depth and are fully tailored to each business's specific market and competitive landscape.

Real case studies from paying clients coming soon. If you'd like to see what a full audit looks like, get in touch and we'll walk you through a complete sample report.

Example AVS International Audits

Real businesses, analysed using our AVS International methodology. These demonstrate the format and process of a full audit.

AVS International Analysis

Octopus Energy EMERGING

The UK's most-recommended energy supplier in AI—but comparison sites are capturing the primary recommendation. A structural problem no amount of content can fully solve.

AVS International Score
47/100
Mention Rate
47.4%
Citation Rate
31.2%
Responses
144
Top line changes recommended
3 months
Expected score impact
+8–12 points

What we found

Octopus leads among UK energy suppliers in AI recommendations. But comparison sites (Uswitch, MoneySuperMarket, Compare the Market) capture 52% of transactional query recommendations. The LLMs point people to comparison sites first, then Octopus appears within those results. Strong on customer service and green tariffs; weaker on business energy and international expansion.

Key competitors in AI

Octopus Energy31.2% citation
E.ON22.1% citation
British Gas18.4% citation
EDF14.8% citation

The insight

In comparison-driven categories, LLMs default to intermediaries. Which? and MoneySavingExpert drive the editorial citations. The business wins within the comparison—but the comparison site captures the primary recommendation. This is a structural challenge, not a content gap.

AVS International Analysis

Sage EMERGING

UK's most recognised accounting business. Third choice in AI. And 9.7% of queries return results about the herb, not the software.

AVS International Score
41/100
Mention Rate
41.2%
Citation Rate
22.8%
Responses
144
Top line changes recommended
3 months
Expected score impact
+5–10 points

What we found

Sage has the strongest business recognition in UK accounting software. But when people ask AI which accounting tool to use, Xero comes first (61.3% citation rate), then QuickBooks (48.1%), then Sage (22.8%). Strong on payroll and mid-market ERP, but GHOST for startup/sole trader accounting. And a disambiguation problem: nearly 1 in 10 queries return information about the herb sage, not the software.

Key competitors in AI

Xero61.3% citation
QuickBooks48.1% citation
Sage22.8% citation

The insight

Business recognition and AI recommendation are different things. Forbes Advisor ranks Sage third. Trustpilot shows 3.6/5 versus Xero's 4.5/5. LLMs weight these third-party signals heavily. The disambiguation issue is addressable with structured data—the broader competitive gap requires a content strategy shift toward the specific purchase-decision queries where Sage is losing.

AVS International Analysis

Darktrace WHISPER

AI-native cybersecurity business with strong news coverage. But news doesn't drive AI recommendations—buyer guides do. And Darktrace appears in 2 of 7.

AVS International Score
28/100
Mention Rate
28.1%
Citation Rate
12.5%
Responses
128
Top line changes recommended
3 months
Expected score impact
+12–18 points

What we found

Darktrace has strong business awareness and news coverage. But when AI is asked for cybersecurity recommendations, CrowdStrike dominates (68.7% citation rate). Darktrace's strongest pillar is AI/ML security (EMERGING), but it's GHOST on cloud security, zero trust, and threat intelligence. The gap: buyer guides. CrowdStrike appears in 7 of 7 major buyer guides. Darktrace appears in 2.

Key competitors in AI

CrowdStrike68.7% citation
Palo Alto Networks44.2% citation
SentinelOne31.2% citation
Darktrace12.5% citation

The insight

News coverage and AI recommendation are not the same thing. LLMs weight buyer guide formats (SC Magazine, Gartner MQ) far more heavily than news articles when generating purchase recommendations. Darktrace has the news; it needs the guides.

AVS International Analysis

Capgemini WHISPER

Global consulting giant with 74% self-citations and 26% third-party. LLMs weight earned endorsement over owned content. That ratio is the problem.

AVS International Score
23/100
Mention Rate
22.5%
Citation Rate
8.1%
Responses
128
Top line changes recommended
3 months
Expected score impact
+10–15 points

What we found

Capgemini produces a lot of content. But 74% of its citations come from its own domain—the worst owned-to-earned ratio in the dataset. LLMs weight third-party endorsement far more heavily. Accenture dominates (57.3% citation rate) with stronger analyst coverage and media presence. Capgemini is EMERGING on digital transformation, but GHOST on cybersecurity consulting, sustainability/green IT, and manufacturing/Industry 4.0.

Key competitors in AI

Accenture57.3% citation
IBM31.2% citation
Deloitte28.9% citation
Capgemini8.1% citation

The insight

Self-citation doesn't work in AI. Publishing thought leadership on your own blog is not the same as being cited by Gartner, Computer Weekly, or HFS Research. The 74/26 owned-to-earned split tells the whole story. Capgemini needs more third-party voices saying what Capgemini currently says about itself.

AVS International Analysis

Hotwire GHOST

Global tech PR agency. 91% news coverage, 0% buyer-format coverage. The AI recommendation gap is an industry-wide problem—and an opportunity.

AVS International Score
14/100
Mention Rate
9.4%
Citation Rate
0%
Responses
128
Top line changes recommended
6 months
Expected score impact
+15–25 points

What we found

Hotwire has strong news coverage from PRWeek, Campaign, and PRCA. But when AI is asked to recommend tech PR agencies, Hotwire doesn't appear. Neither do most agencies—Weber Shandwick leads at just 18.4% citation rate, with Edelman at 16.2%. The entire PR agency sector is effectively invisible to AI. 100% whitespace on "best tech PR agencies UK", "AI/emerging tech PR", and "B2B technology communications".

Key competitors in AI

Weber Shandwick18.4% citation
Edelman16.2% citation
TEAM LEWIS12.1% citation
Hotwire0% citation

The insight

This is a sector-wide problem. All leading PR agencies are GHOST or WHISPER in AI. The ones getting mentioned earn it from Clutch/Provoke Media directory-style content, not news. First-mover advantage is real here—the agency that builds AI visibility first owns the recommendation.

AVS International Analysis

Pip & Nut GHOST

50,000 Instagram followers. Zero AI visibility. Social media presence does not equal AI recommendation. Food editorial drives LLM citations.

AVS International Score
13/100
Mention Rate
6.3%
Citation Rate
0%
Responses
112
Top line changes recommended
6 months
Expected score impact
+18–28 points

What we found

Pip & Nut has strong social media presence (50k+ Instagram followers) and a loyal community. But when AI is asked about peanut butter recommendations, it doesn't mention them. Whole Earth (38.4% citation rate), Meridian (29.1%), and Justin's (22.4%) capture the AI recommendations. Every pillar scored GHOST. "Best peanut butter UK" returns 100% whitespace for Pip & Nut.

Key competitors in AI

Whole Earth38.4% citation
Meridian29.1% citation
Justin's22.4% citation
Pip & Nut0% citation

The insight

Social followers don't drive AI citations. BBC Good Food (38 citations), Women's Health Magazine (18 citations), and Olive Magazine (14 citations) are what LLMs reference. Pip & Nut needs food editorial coverage—getting featured in the publications that AI actually reads—not more Instagram posts. Trustpilot rating (4.2/5) is a positive signal but insufficient on its own.

AVS International Analysis

Legl GHOST

Legal tech startup in AML compliance. 3.1% mention rate. But the niche is uncontested in AI—a genuine first-mover opportunity.

AVS International Score
8/100
Mention Rate
3.1%
Citation Rate
0%
Responses
128
Top line changes recommended
6 months
Expected score impact
+20–35 points

What we found

Legl is a legal tech startup focused on AML compliance and client onboarding for UK law firms. AI doesn't know they exist—4 mentions out of 128 queries. All 8 pillars scored GHOST. But the bigger picture: the AML compliance space for UK law firms is genuinely uncontested in AI. Clio (62.5% citation rate) and LexisNexis (48.1%) dominate broader legal tech queries, but nobody owns the AML niche.

Key competitors in AI

Clio62.5% citation
LexisNexis48.1% citation
Thomson Reuters39.2% citation
Legl0% citation

The insight

Low scores aren't always bad news. For Legl, the GHOST status across the sector means nobody owns the AI recommendation for AML compliance tools for UK law firms. The citation sources are clear: Law Society Gazette (31 citations), LegalTechnology.com (24), The Lawyer (18), Capterra UK (28). Get featured in those publications and Legl could own this space. First-mover advantage is real when nobody else is playing.

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